I nor we have no idea about Empty downloads ???
Once you pick up a torrent file [content are visible and included] your client start downloading files and are visible from the torrent w/c give an option to select files that you wanted ...
A file is visible from your folder once a seeder distributes content ...
Unless it happen that you're file download location is move and you have difficulty finding them or it is hidden ... [There is an option to show all hidden files from checking folder/hidden properties from your PC...]
It might be the torrent you have downloaded contains another torrent relaltd to other link and you will start the download process ...
If you believe this is erroneous and fraud please contact helpdesk and explain: https://www.gaytorrent.ru/helpdesk.php
also providing a screenshot from this topic will help us and other to review your case ...