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    Tagged as having multiple accounts / ISP issue

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    • milktofu
      milktofu last edited by

      Hi. I am tagged as having multiple accounts, which I believe is an error due to my country's ISPs switching to shared IP addresses. This is my ONLY account (milktofu) on this site and I am not, in any other way or form, related to the other people associated with my IP address. I have NOT shared my internet connection at home to anyone.

      Upon checking with my ISP, they issue the same IP address to numerous subscribers. They explained to me that this is the norm now because of IP exhaustion. I have no control over this and there is nothing I can do. All the other ISPs in my country are already doing the same.

      I am hoping for your kind consideration and understanding. I have been a member here for almost 13 years and it would BREAK me to lose access over a stupid policy by my country's ISPs.

      Is it possible to only allow my account (milktofu) on my IP address? I am hoping for your kind consideration and assistance in this issue.

      bi4smooth raphjd 2 Replies Last reply Reply Quote 0
      • bi4smooth
        bi4smooth @milktofu last edited by

        @milktofu said in Tagged as having multiple accounts / ISP issue:

        Hi. I am tagged as having multiple accounts, which I believe is an error due to my country's ISPs switching to shared IP addresses. This is my ONLY account (milktofu) on this site and I am not, in any other way or form, related to the other people associated with my IP address. I have NOT shared my internet connection at home to anyone.

        Upon checking with my ISP, they issue the same IP address to numerous subscribers. They explained to me that this is the norm now because of IP exhaustion. I have no control over this and there is nothing I can do. All the other ISPs in my country are already doing the same.

        I am hoping for your kind consideration and understanding. I have been a member here for almost 13 years and it would BREAK me to lose access over a stupid policy by my country's ISPs.

        Is it possible to only allow my account (milktofu) on my IP address? I am hoping for your kind consideration and assistance in this issue.

        The forum is the wrong place for this. There is a HELPDESK function on the main site.

        Other than @raphjd (who is in charge of them), I don't think many other moderators/staff members monitor these forum channels. @Randy used to as well, but he disappeared.

        1 Reply Last reply Reply Quote 0
        • raphjd
          raphjd Forum Administrator @milktofu last edited by

          @milktofu

          As previously said, the best place for this is the helpdesk. We have people that specialize in various issues, including the one you are having.

          milktofu 1 Reply Last reply Reply Quote 0
          • milktofu
            milktofu @raphjd last edited by

            @raphjd @bi4smooth Thank you so much for replying! I have reached out to helpdesk and the issue has been resolved. Thank you all so much!

            1 Reply Last reply Reply Quote 0

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