Do you know if they use DRM? If that's the case it's not trivial to rip the video.
Maybe put the html source of the video page here (with all your personal info stripped on, including cookies and session id) then we can take a look.
Oh and I love sketchysex, but too broke for monthly subscription.
May be I should add, that if you don't download all data files of a torrent's file list, it will never "complete" and remain light green, though you got all selected files to download.