@leeniedo:
Thanks Pawpcorn.
I was hoping you were the "King" of figuring out this issue I guess I will have to try with one of your subjects instead. :hug:
Hi, leeniedo,
It's likely that I'll be the one to help you out in the helpdesk.
To explain my recommendation, it's likely that there may be some information, in the back-and-forth PM communications that follow the initial helpdesk query, that you'd wish to keep confidential… thus... the MAIN reason I'm recommending we move this to the private helpdesk, and away from the public forum.
Take care, and see you there!
Pawpcorn