My 2c.

RAPHJD–your tag line is cute and all, (the only stupid question...)but I have to say that when someone is having a problem figuring out the system the replies from you have been impatient at best to sometimes just rude. I have been having ration problems for a while and NO, IT IS NOT AS EASY AS FOLLOWING THE GUIDELINES ON YOUR SITE. I'm no slouch when it comes to computers but this has me stumped--I'm on a MAC and most of the info provided assumes the user is on a PC. I been unable to seed files-period! This letter is not meant to just criticize but to let you know that some of your users are frustrated.

Thanks for your attention.