kalayaan is correct about the Helpdesk inquiry. As I am a mod who works the Helpdesk, I can also provide a bit more information here as well. As a general rule, it is advised that you seed your torrents until they have been completed. That being said however, we do understand that for a variety of reasons, this may not always be possible. Examples of such cases include, forgetting to plug in the laptop, severe weather that knocks out your power and/or internet, a local computer crash requiring a reboot, and unexpected trouble with your internet connection. When these unforeseen cases occur, as long as we are aware of the situation, we will not penalize you for circumstances beyond your control. 🙂