I think i'm too honest for my own good
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I order from amazon from time to time, and the last order I made totaled 234$, It was supposed to arrive by Oct 18th but it was running late and the tracking did not provide any useful information in regards to the whereabouts of the package.
The due date has arrived and on the amazon order tracking page they said that it's running late, if the order is not received by Oct 24th then you can come back the next day for a refund. Anyway, I contact customer support on the next day and the guy tells me that he doesn't know what is the status of the delivery and it might be lost in transit. So I asked to be refunded, and I did get the refund
Today, 27th I get the package and I contacted amazon to have them rebill me. at first the representative said:
"Yes, As I can see here in my system since we already issued a refund for this item we don't an option to re-process the billing for this item since we already processed the refund the good thing here is you can keep,donate or disposed the item you received also the refund we already issued you can keep it as a token of apology that your item arrived late in the shipping process."
Yet I insisted further to have my account rebilled. So he transferred me to the billing department where I talked with a girl that eventually decided to rebill my account.
Am I being too good and too honest? If the order total was around 50 bucks, then perhaps I wouldn't have gone above and beyond to do this process, but I just couldn't bear the thought of owning something without paying for it.
My honesty is not just about money, it's also about character that I wish I had a little less honesty for my own good
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@Kekkaishi I've had this happen... and I have also had ebay items which were said to be delivered by UPS, but were not, and UPS refused to tell me where they were delivered to.
As for Amazon, depending if the seller ships the item or Amazon ships the item, the seller is charged either a fee of about 24% or 50%. If it's a one of a kind item, the seller probably shipped it themselves and paid a 24% fee. If AMAZON shipped it.. it's Amazons problem. The seller loses no money, and Amazon gets screwed. So.. if the item you got came from Amazon's warehouse, then let Amazon eat it, and don't pay. If it came from a seller.. well.. the seller probably could get reimbursed by the shipper. I have a relative who sold stuff on Ebay a decade ago. He would get paid, and not send the items out until he got a lot of complaints, and even then, the stuff he sent out was not what the buyer was led to believe it was. Ebay banned him permanently - which is good! He was selling bootleg, poor qualiy copies of something he had no right to sell.