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    May I know why helpdesk is not responding?

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    • G
      geniusacamel last edited by

      May I know why helpdesk is not responding?

      cp2000 raphjd 2 Replies Last reply Reply Quote 0
      • cp2000
        cp2000 @geniusacamel last edited by

        @geniusacamel Busy people... im sure they will get to you.

        1 Reply Last reply Reply Quote 2
        • raphjd
          raphjd Forum Administrator @geniusacamel last edited by

          @geniusacamel

          The staff is 100% volunteers.

          G 1 Reply Last reply Reply Quote 0
          • G
            geniusacamel @raphjd last edited by

            @raphjd Will I get help eventually though?

            raphjd 1 Reply Last reply Reply Quote 0
            • raphjd
              raphjd Forum Administrator @geniusacamel last edited by

              @geniusacamel

              You should.

              Some things are done by all torrent staff, while others only done by specialist staff.

              Common issues get done pretty quickly.

              1 Reply Last reply Reply Quote 0
              • G
                geniusacamel last edited by

                Still no response after more than 2 days.

                ianfontinell 0 raphjd 2 Replies Last reply Reply Quote 0
                • ianfontinell 0
                  ianfontinell 0 @geniusacamel last edited by

                  helpdesk shadowban 💀

                  1 Reply Last reply Reply Quote 0
                  • raphjd
                    raphjd Forum Administrator @geniusacamel last edited by

                    @geniusacamel

                    I just looked at the Helpdesk, and there's a backlog.

                    G 1 Reply Last reply Reply Quote 0
                    • G
                      geniusacamel @raphjd last edited by

                      @raphjd Thanks for the update.

                      1 Reply Last reply Reply Quote 0

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