It stopped happening to me for a while until yesterday.

I made sure to manually 'log out' every time and for some reason, I forgot to manually log out yesterday and now my account is affected again.

This has been going on for 6+ months now, I appreciate a fix for this glitch being worked on however I am not hopeful a fix will come since it's taken so long to try and fix the issue.

Those steps do not work.

I have changed my password 5 times. Reset the passkey. And still I am being blocked from downloading because it says I downloaded 128 torrents in 24 hours when I know I only downloaded 16. This is happening every single day and when contacted, the moderators said they know this is an issue and they do not know how to fix it and that if none of the password resets work, my only other option is create a new account and hope it doesn't happen there.

This is ridiculous.