follwed all advice listed here.. msged help desk again after being told to read this (which i already had)

drop category still doesnt work

Reverting back to the old viewing for pictures in profile settings allows me to view the all pics once torrent is clicked.
Unchceck (Uncheck this for old-style picture display in torrent details) in settings
Previews still do not work

Same

EL site is crazy.. The site has really strict downloading rules.. Subscribers cant download videos until they have been a member for 1 month and the content you can view during 1st month are low quality.. Subscribers cant view or download full HD until they have been subscribing for 3 months i believe (cant remember exact time)  They have limitations on how much content subscribers can view and delete accounts that "abuse" the site by downloading large amounts of material. They seem really opposed to any downloading.

The site is expensive (compared to other top sites) to join.  Members have to agree to use the sites tracking cookies and may have to change their browser privacy settings to log in.. The terms and conditions are crazy.. its based on location.. if outside the UK they have a ton of rules and warnings.. Users have to sign in with the same IP every time (the one used during registration) .. Users arent supposed to log into the site while traveling out of the country the subscription was purchased it in and they can delete accounts that are caught without refund. Enough to stop me from joining.