Laptop goes crazy scrolling down
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Hi.
This is a it difficult to explain because I don't know the technical words to describe the problem in English but I'll try my best.My laptop began to go crazy last night. Something causes my laptop to go from left to right at fast speed through every button or option on websites and windows and scroll down through them. For example, if I click on the address bar the laptop suddenly scrolls down through the dropdown bar at very fast speed.
As in the picture below, something causes that selecting and it scroll down all crazy.
!
I tested my keyboard on a website and I found that when I press the ctrl key on the right a few times, for some reason it activates the tab key and the mess starts. I removed the ctrl key to clean inside, but the problem persists. I also run anti-virus programs, but they haven't found anything.
I think the problem was caused when I tried to save a pic and changing its name by typing numbers on the row above the alphabet keys randomly without looking; I think I pressed on the wrong key, but I can't identity what key that was.
I hope someone can help me.
Thanks. -
Hi.
This is a it difficult to explain because I don't know the technical words to describe the problem in English but I'll try my best.My laptop began to go crazy last night. Something causes my laptop to go from left to right at fast speed through every button or option on websites and windows and scroll down through them. For example, if I click on the address bar the laptop suddenly scrolls down through the dropdown bar at very fast speed.
As in the picture below, something causes that selecting and it scroll down all crazy.
!
I tested my keyboard on a website and I found that when I press the ctrl key on the right a few times, for some reason it activates the tab key and the mess starts. I removed the ctrl key to clean inside, but the problem persists. I also run anti-virus programs, but they haven't found anything.
I think the problem was caused when I tried to save a pic and changing its name by typing numbers on the row above the alphabet keys randomly without looking; I think I pressed on the wrong key, but I can't identity what key that was.
I hope someone can help me.
Thanks.I suggest trying an external USB keyboard and disabling the laptop's keyboard. I bet there are a bazillion laptops which have been thrown away because of keyboards that no longer function properly. It used to be that it was fairly easy to replace a laptop keyboard, but the connections are now so small and so difficult to access that it's rarely possible anymore. Similarly with hard drives that malfunction or die - it used to be possible to repair them or at least extract the data from them. They don't malfunction as much as they used to, but when they do, you are screwed. Seagate bought out and manufacture most of the brands of hard drives now. If they can't retrieve your data, nobody can. The problem is they can't retrieve the data on new drives either. They offer to sell you a guarantee for something like $100 per year where if your hard drive needs data recovery, they will do it for free instead of charging you $2000 or more. What they don't tell you is that they can no longer recover data off any modern hard drive, so your insurance policy of $100 a year is worthless.
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It sounds like something is triggering the TAB key on your keyboard. Either the key is sticking, or the circuit is damaged and there is a short, which causes the computer to register that the tab key is being pressed.
You can either try a different keyboard, or if it is an internal laptop keyboard, you may need to replace the internal keyboard, which should be fairly easy to do.
