Happened twice now, Can someone help me?
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Can someone with knowledge of computers please help me.
Okay so I was just in the library working and reading and then I began backing up my pictures from my android to my laptop. Well when I went to go make sure that they were being uploaded to the right folders I started noticing how ALOT of pictures and videos were missing and then I went to check on some of the pumpingmuscle videos I got from the site and a good chunk of those are missing too. Then I went into my recycle bin and found a boatload of stuff that I DID NOT delete in there. So I restored everything but that was not good enough because there are hundreds of files missing and I have no idea what is going on.
This happened before last year I downloaded some pumpingmuscle videos and I had pictures and then all of a sudden I log into my laptop one day and files are in the recycle bin and missing and I am trying to find them. I feel like someone has somehow hacked into my laptop and stole a bunch of files and deleted them! How is this possible????? I scanned my laptop (I have webroot if that means anything) and it said no threats were found.
Can someone help? Someone on this site reached out to me when I had this problem before but they are no where to be found. I am freaking out because I just checked a few folder and there is nothing in them when I had pictures inside of them!!!
What is going on with my computer? Is it my browser?? I'm resetting google chrome because I downloaded a bunch of those stupid extensions same with firefox and opera.
Could those extensions like zenmate and browsec and proxy be the cause of this????
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From an IT perspective, it's really hard to say exactly where and how this type of thing happens. This kind of thing can often be the result of any number of things such as:
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Security risks caused by using an open or otherwise public WiFi access point, or other such shared access connection
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A back-door method such as a trojan allowing access to your system
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Physical access security risks (not locking your computer, improper boot priorities in your BIOS enabling a UBCD hack, etc)
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Improper firewall configuration on your local machine
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Malware based browser add-ons or 3rd party software installed on your system
Resetting your browsers and extensions is never a bad idea if you suspect that one or more of your extensions has been compromised. It may also be wise to run a search with SpyBot Search & Destroy (the free edition, it's a little tricky to find) can't hurt things either. It's available from www.safer-networking.org
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From an IT perspective, it's really hard to say exactly where and how this type of thing happens. This kind of thing can often be the result of any number of things such as:
-
Security risks caused by using an open or otherwise public WiFi access point, or other such shared access connection
-
A back-door method such as a trojan allowing access to your system
-
Physical access security risks (not locking your computer, improper boot priorities in your BIOS enabling a UBCD hack, etc)
-
Improper firewall configuration on your local machine
-
Malware based browser add-ons or 3rd party software installed on your system
Resetting your browsers and extensions is never a bad idea if you suspect that one or more of your extensions has been compromised. It may also be wise to run a search with SpyBot Search & Destroy (the free edition, it's a little tricky to find) can't hurt things either. It's available from www.safer-networking.org
Is there no way for you to examine my laptop and find out when it was broken into?
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Unless there was a log of the entry left somewhere (which is very doubtful), the only way to really be able to determine who or when would be to catch them in the act. :blownose:
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Unless there was a log of the entry left somewhere (which is very doubtful), the only way to really be able to determine who or when would be to catch them in the act. :blownose:
Where would there be a log of self entry?
Someone on this site messaged me the first time this happened and I can't remember who it was! That person said I could download some program and they would be able to go through and find where this hacker entered.
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There are one of a few places that it could be found, depending on the method used, which can include the system event viewer.
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There are one of a few places that it could be found, depending on the method used, which can include the system event viewer.
So it would be under control panel? Where at?
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Okay I haven't heard back. does anyone know where I would be able to access or find a log of self entry on my laptop?
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I'm assuming you are using Windows.
Go to Help and Support and type 'event viewer' without quotes in the box. From there you can open the Event Viewer but I have a feeling it won't be very useful
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There are one of a few places that it could be found, depending on the method used, which can include the system event viewer.
So it would be under control panel? Where at?
Sorry for the delay…. Click Start, then right click "Computer" then click "Manage" as I recall... System Event Viewer is located in there. There are 4 or 5 main categories as I recall. If you take a look at the journaling information on the partition (if it's NTFS, which it should be), you may be able to determine when these files were deleted as well. This may narrow down the time frame you'll need to search through in the system event viewer. Looking at this information however can be rather complicated and often requires an administrative utility such as the Ultimate Boot CD in which to extract this information. So…. There is a way to do this, and yes, it can be done, however doing so is easier said than done. Doing a walk-through of this process would be very difficult to do through a forum based method.
EDIT: After making this post, I just noticed that it appears that you are on Windows 8.1, which by default, does not include the "traditional" start menu. I'm not sure exactly what the back-door method is for Windows 8 & 8.1 to get to the system event viewer since Microsoft bastardized their user interface configuration. That being said though, you can turn Windows 8.1 into a more Windows 7 looking (and working) experience (or to an even older style). If I recall correctly, it's not free, however it's not expensive either. It's called Start Is Back. If memory serves me correctly, it's a one-time charge of $2.99 USD.
EDIT: I also forgot to mention that from my experience, Start Is Back is very different than the free alternatives in that the installer if downloaded through the link I posted here does not come with any added crapware that you likely do not want to opt-into. This is because the program makers use the minimal fee to make their money, instead of pushing the crapware down your throat that they get paid to try to sucker you into installing (and get paid for every time someone does).
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anyone know where I would be able to access or find a log of self entry on my laptop?
File auditing is what you want, located under the advanced section of the security tab in the folder's property settings. If needed this video walks you through it.
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I'll have to try the video in the mean time I moved files around.
